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How
To Order
This site is equipped with a
Secure PAYPAL shopping cart. Simply browse the listings and add them to your basket as
you require. Once you have finished ordering click view basket to proceed with
your order. You will be taken to the PAYPAL secure site where you can pay via
Credit Card. Please note that shipping is calculated automatically and is based
on order value as detailed below.
We always obtain proof of postage and cannot
be held responsible for items lost or damaged once they have been despatched.
These prices are for Royal Mail Parcel
delivery and apply to UK destinations only.
Please email if outside of the UK
for a postage quote prior to ordering.:-
| £0.01 - £9.99 |
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| £10.00 - £24.99 |
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| £25.00 upwards |
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The shopping basket
allows you to alter the quantity of the item you wish to order. All items are in
stock unless stated, however if you require a large quantity of a particular
item please
email PRIOR to ordering to ensure that your order can be fulfilled.
For customers not
wishing to use the online payment method we are able to accept personal cheque / postal orders if you are within the UK. Customers outside of
the UK can only pay via PAYPAL in GBP please. To order in this way use the shopping basket to order your items and then simply
copy and paste the shopping list onto an email and send via this link.
Josssticksandgems
order email click here
Terms &
Conditions By
placing an order and making a purchase through this website you are agreeing to
abide by these Terms and Conditions of trade.
- Despatch Policy. We aim to ship
your item within 7 days and usually hit 48hours turnaround. In the event that
an item is out of stock you will be advised by email and given the option of
cancelling your order.
- Pricing. The price shown is the
cost of the item excluding shipping. We reserve the right to amend, alter or
suspend pricing on any item at anytime. Shipping will be automatically calculated
on final value of order as per the table shown on this page.
- Shipping. These shipping costs
are for UK residents only. We are happy to ship abroad however you will need
to contact us with your location to enable a correct shipping cost to be
calculated. please note that deliveries outside of the UK may be subject to
Customs 7 Excise Duty being paid upon receipt of the goods. You agree by
placing an order with us that you will be liable for these duties. Your item
will be carefully packed and inspected prior to shipping. We are not liable
for items damaged or lost in transit.
- Cancellation & Returns. You have
the right under the terms of the Distance Selling Act to a 7 day cooling off
period during which time you can cancel your order. All cancellations must be
made in writing. we do not accept unauthorised returns. If you wish to return
your order items must be returned in their original, unopened condition and at
your expense. we suggest that returned items are sent via signed for mail as
we are not liable for items lost in transit. You will be refunded the cost of
the items, less the original shipping cost within 30 days.
- Privacy. We will not pass your
details on to any third party. Your email address is the only information that
is stored by us. This is to inform you of your order status and to advise of
website updates. You can opt out of further website updates at any time by
following the instructions on the email.
- Usage. Please note that no claim
is made to the use of any of the items or their properties on this site. You
are responsible for the careful use of candles, incense and other hot items to
ensure your safety and that of others around you. As with any complimentary
therapy this is designed to compliment existing treatments and not to replace
them. Always consult a doctor.
- Knife Act. It is illegal to
purchase a knife if you are under 18. By ordering you are acknowledging that
you understand this and are over 18 years of age.
Company information. This
information is supplied for contact purposes only. Please note that we are a
mail order only company and cannot accept personal callers to this address.
Prop. P Temple. Josssticksandgems, 76 Preston
Road, Rainworth, Nottinghamshire, NG21 0BB. Email:-
sales@josssticksandgems.co.uk
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Joss
Sticks & Gems